a. “Something went wrong please contact your admin” while mapping objects
A. The following steps will help you fix this issue:
The other possible reason for the above error message is that you may have exceeded the Salesforce storage space or your Salesforce edition is Professional or lower.
Check the storage space:
b."Oops! Something went wrong."
A. Follow these steps:
Once your Map Plotter licenses are active, you need not enter the Google API key.
A. You can see a detailed report of the geocoded data in the Reports section under the Map Plotter Settings tab. Clicking on the numbers in the Geocoding Status gives you details of the records that were successfully geocoded and the records that failed.
A. To begin with, from the Google console, please ensure that the geocoding API key is enabled. Other reasons could be that the geocoding might not have successfully started or your data might not be plottable. To confirm if the geocoding process has started, check Map Plotter Settings -> Geocoding Status page to check the geocoding status. Moreover, all the mapped address fields should have data.
No, there is no such limit on the number of records that can be geocoded in a day. However, you can set a limit on the number of times in a day can Google maps can be loaded for your org. To do so;
You might be seeing this for one of the following reasons:
To enable Google Maps Billing, follow these steps:
The Select a project pop up window appears.
The Billing page appears where you can Link a billing account or Manage billing account.
The Enable billing for project pop up appears.
The Google Cloud Platform screen appears.
A. If your search exceeds more than 200 records in a region, then clusters are formed and the number of data points in that region can be seen by viewing that cluster.
A. For all objects, the markers are automatically assigned (you cannot change the color), but you can set your own preferences and customize your marker colors using the 'Color Filter' functionality in Map Plotter.
A. Map Plotter allows users to draw their own shapes directly on the map by selecting 'Draw Area' on the map.
A. In addition to Source and Destination, Map Plotter can include up to 8 stops per route.
A. As record owner is a lookup field, it won’t work directly using the filter criteria. However, you can create a formula field and fetch the first name and last name of the record owner and then use the newly created formula field with your filter logic to be able to plot data based on a record owner.
A. Yes, you can access Map Plotter by downloading the Salesforce Mobile app from the iOS App Store or Google Play Store.
To be able to see Map Plotter on Salesforce Mobile App, we need to add the app under the Mobile Navigation category. To do so, please follow the below steps:
Send us an email at Mapplotter.Support@extentia.com